Investments Portfolio Manager
Health Care Providers Liaison Manager
Investments Portfolio Manager

Business Unit: Prudential Pensions Management Zambia (PPMZ)

Business Function: Investments

Job Title: Investments Portfolio Manager

Grade: F

Reports to: Chief Executive Officer

Location: Lusaka, Zambia


Principal Accountabilities:

Research and Analysis

Weighting: 30%

Performance Standard:

  1. Oversee the research of function in order to identify yield-enhancing investments and make appropriate recommendations in order achieve set benchmarks
  2. Continuously due diligence of running investments to ensure the safety of funds which also entails identification of early warning signs and make appropriate recommendations.
  3. Update management on the economic environment and identify potential impacts of the environment on managed funds and make appropriate recommendations.


Treasury Management and trade execution

Weighting: 30%

Performance Standard:

  1. Ensure the implementation of investments based on identified opportunities.
  2. Ensure idle cash balances are kept to a minimum so as not to dilute achieved yields.
  3. Ensure investments done are within approved guidelines



Weighting: 25%

Performance Standard:

  1. Report to various stakeholders on the performance of the various portfolio and initiatives to be taken to enhance yield.
  2. Presentation of investment proposals and recommendations to various stakeholders.
  3. Ensure various compliance reports that relate to investment activities are done in a timely manner.
  4. Engage various stakeholders such as auditors on various investment-related activities.


Project Implementation

Weighting: 15%

Performance Standard:

Ensure the successful implementation of investment-related projects and alert management beforehand of any potential obstacles.


Technical and Behavioural Attributes/core competencies

  • Knowledge and experience in dealing with various asset classes
  • Ability to manage a team and work collaboratively
  • Strong analytical skills and attention to detail
  • Knowledge of investment-related regulations
  • Excellent interpersonal skills
  • Ability to work with minimal supervision



Formal Education: MBA – Finance (or related) /CIMA/ACCA/CFA

Knowledge, Expertise and Experience: Applied experience in investment management is an added advantage.

  • Excellent IT skills and competent user of Excel, PowerPoint, and MS Office suite.
  • Good communication skills

Deadline for applications: 15/09/2020

Send through your applications to:







Health Care Providers Liaison Manager

Business Unit: Prudential  Life Assurance Zambia 

Business Function: Health

Job Title: Health Care Providers Liaison Manager

Reports to: Head – Group Health Risk Operations

Location: Lusaka, Zambia

Job Purpose & Scope:

The Health Care Providers Liaison Manager will be responsible for managing PLAZ’s relationships with appointed Health Care Providers (HCPs) and shall have oversight of Reconciliations and Management Reports on HCPs related issues.


Principle Accountabilities:

Principle Accountabilities for this role include but are not limited to the following:


HCP relations (40% weight)

  • Ensuring that HCP selection for the PLAZ panel is done in an orderly manner taking into consideration available infrastructure, specialist availability, geographical distribution and value addition. This will involve inspecting of HCPs to ensure that they meet the minimum Medical Professions Council Requirements, have necessary equipment and critical staff required to carry out basic and critical medical procedures.
  • Providing checks to ensure that all HCPs operating on PLAZ’s network are enlisted according to PLAZ set guidelines and procedures.
  • Ensuring that All PLAZ enlisted HCPs have duly signed contracts while maintaining an up to date HCP Contracts inventory.
  • Ensuring all HCPs are well informed about claim procedures, policy benefits and exclusions while providing necessary guidance/training for any new requirement in claims procedures. This involves training of HCPs on medicines and medical procedures covered by Health Insurance and furnishing reasons for non-coverage of certain medicines and procedures.
  • Training of HCPs on requirements for Claim validity as well as the Claim submission process.
  • Verification and pre-authorization of in-patient cases. This involves assessment of diagnoses and ascertaining whether they are covered by Health Insurance, requesting for treatment plans from treating doctors to confirm conformity to Health Professions Council standards, as well as reviewing of treatment costing.
  • Supporting the Head of Group Business by tailoring a program for HCP visitations and seeing to it that it is adhered to.
  • Supporting the Head of Group Business in Negotiation of Tariffs to ensure the profitability of the Health business
  • Reconciliation of HCP accounts in collaboration with Reconciliations clerk
  • Managing and follow up of suspended claims from HCPs
  • Ensuring that all enlisted HCPs are compliant to PLAZ’s set standards of enlisting.
  • conducting annual inspections of HCP facilities and document findings on the PLAZ prescribed checklist.
  • Holding with each HCP on issues relating to contractual obligations between the PLAL and the HCPs.
  • handling patient complaints or accusations of abuse or negligence.

HCP Tariffs negotiation (20% weight)

  • Supporting the Head of Group Business in Negotiation of Tariffs for both out-patient and in-patient to ensure HCP pricing is within the market accepted rates for medical services, resulting in reduction in loss ratios and overall profitability of the Health Insurance business. This will be carried out annually with each HCP and per procedure for in-patient and day cases.

Healthcare Provider training (20% weight)

  • Ensuring that training/awareness programs are conducted and necessary HCP information (Q&A or HCP guide) is disseminated to all HCPS. This is to be done at enrolment and at 6 monthly intervals or as and when need arises.


Reconciliations and Returns (10% weight)

  • Provision of guidance to the reconciliations team in ensuring all HCP accounts are fully reconciled while following up and managing returns from each HCP.


Coordination of member referral cases (10%weight)

  • Providing support and advice for members being referred to within the HCP panel.

Core Competences Required:

  • Understanding of current and emerging issues relevant to the Health insurance industry
  • Overall understanding of Health Care provider operations and medicine in general. This involves specific understanding of medicines and treatment procedures.
  • A refined understanding of the Zambian Legal and Regulatory framework surrounding Health Insurance and HCPs.
  • Strong commercial acumen and operational experience
  • Ability to work with limited supervision and make judgment calls,
  • Persuasive communicator (both written and verbal) with the ability to operate in and communicate at all levels in the organisation
  • Influencing skills and using those skills to drive change and add value
  • Strong execution skills to achieve the targets of Prudential Zambia business
  • Research and analysis skills
  • Excellent Communication and reading comprehension


Experience, Knowledge & Skills

  • Degree in Clinical Medicine or other recognized Medical program
  • Masters Degree in a relevant field is an added advantage
  • Applied experience in Health Insurance and HCP liaison and relationship management
  • Excellent IT skills and competent user of Excel, PowerPoint, and MS Office suite
  • Ability to think clearly and assess matters quickly and to solve problems on short notice
  • Ability to make/take calculated decisions and to think forward and act accordingly.
  • Ability to positively influence Senior and Executive Management
  • Ability to understand broad business issues.

Deadline for applications: 18/09/2020

Send through your applications to: