P R U D E N T I A L

Z A M B I A

Customer Experience

We are here to help you get the most out of life, our purpose is to provide you with necessary information you require to make a decision, while providing you with the best Customer Experience.


You may reach us on: info@prudential.co.zm

Available Premium Payment Avenues.

  • 1. Bank Direct Debit.
  • 2. Stop Order
  • 3. Bank Transfers
  • 4. Cash
  • 5. Ecommerce Platform

Our Claims Procedure.

  • 1. Obtain a claim form at any of our offices nearest to you or via email.
  • 2. Fill it in
  • 3. Attach all required documentation
  • 4. Submit the documents via email to info@prudential.co.zm or at any of our offices nearest